Purchasing Requirements

Safety and liability Disclaimer

1. Please confirm the item(s) availability with us via phone, fax or email us at info@samuraisword.com

2. If the item is available, E-mail or fax with your firm commitment to purchase with payment information.

3. See our Holds policy below.

NOTE: Item's are sold on a first come first serve basis.

Please make check out to
 

Nihon To - Samuraisword, Ltd.
P. O. Box 718
Grant Park, IL 60940-0718
USA
If Shipping payment via UPS, FED EX, IE: other than USPS, Call ahead for our Street Address.

If paying by Visa, MasterCard or American Express Cards; please provide the following information via phone, fax or
E-mail.  If sending info by E-mail, we ask that you break up the card number and expiration date into different messages. In order to keep our prices lower overall, we will ask you to pay the credit card processing fee which we are charged when a item is paid by credit card. If you wish to avoid the processing fee, we highly recommend your paying by bank wire transfer as it is cheaper and much more secure.

1. Name as it appears on the credit card.
2. Your order. (Please refer to item # listed)
3. Your credit card number. (Also include your Card Identifier # or CVV2/CID - see example)
4. Expiration date.
5. Billing address.   This should be the same as the shipping address.
6. Total amount of charge
7. Your signature. (If applicable)
8. Telephone number. (Very important so that we may confirm purchase orders)

* Other terms may apply in acceptance of credit card purchases.

Orders are shipped within 72 hours of credit card charging, unless noted else where.

Please note that we try to respond to all E-mails within one business day. If you are expecting an order confirmation reply and do not hear from us within 2 business days, please try calling us or send the E-mail again.

Review Period

24 hour Review period in the USA

24 hour Review period in the USA: Our items are 100 % guaranteed to be as described*. We offer a 24 hour inspection period for all Antique items (USA only). The 24 hour viewing period begins with the date and time of verifiable delivery receipt, not when you start inspecting it or when your agent (neighbor, friend) delivers your package. Should for some reason you expect to be away from home when the package is due to arrive, please lets us know, we'll gladly hold off shipment until you are home. If we do not receive any communication within 24 hours we will assume that you will consummate the sale. Sales are final after the 24 hour period. No refunds for custom orders, or special interest sales.

Returns in USA

If the item is not to your satisfaction, please contact with in the 24 hours us to let us know you will be returning it, we will gladly refund your money less any shipping costs and items provided free of charge.  Please ship the item back, within 48 hours of receipt, the same way it was shipped to you. The item must be in the same condition as you received it or a refund will not be issued. Please insure the item for its full value; you are responsible for it while it is in transit. Refund checks are processed within 30 business days after return of item (s). We reserve the right to charge a restocking fee of 15%. Please read below for shipping and insurance policy as it also applies during the review period while item is being shipped to you and from “Nihon To - Samuraisword, Ltd.”.

International

Our items are 100 % guaranteed to be as described*. All sales are final on International orders, however should an item be proven to be incorrectly described; the item will be guaranteed for 100% credit of purchase price towards another item. The item must be in the same condition as you received it or a credit will not be issued and item will be returned at your expense.  Please read below for shipping and insurance policy as it also applies if item is shipped to “Nihon To - Samuraisword, Ltd.”. Should for some reason you expect to be away from home when the package is due to arrive, please lets us know, we'll gladly hold off shipment until you are home.

Custom orders: are final and must be paid in full in advance, unless prior arrangements are made.

Consignment items: We will give our opinion as to the authenticity, condition and description of the item however our guarantee does not extend past the 24 hour review period (USA sales). International sales of consignment items are final. Items purchased as is.

Origami from organizations (or other persons) other than the N.B.T.H.K. or N.T.H.K: We display the papers as they are and provide an translation of any documents, however our guarantee does not extend past the 24 hour review period. We do not dispute formal certifications by reputable organizations or their experts.

The policies stated above apply to all sales whether in person or via our website, telephone, auction, magazine advertising, and or classifieds displayed on the internet.

Deposits  

In cases of defaulted or withdrawn down payment deposits there will be no refund of deposit unless there are extenuating circumstances in which case we will make every attempt to return as much as possible.

Holds

When a commitment is made on a item, we will as an courtesy hold the item for a 24 hour period. Should 24 hours not suffice you can arrange to make a deposit to hold it longer or arrange a layaway per terms above. At our discretion we will require a deposit of 10-25% (depending on cost items) for some holds. We will allow longer holds as necessary without down payment for our repeat customers.

Layaways

Layaways are now available to our customers. Most terms of layaways will apply to each certain situation, however we will try to limit the layaway period to 3-4 months maximum time. A minimum down payment of 25% is required. All items will be placed into a hold status made per agreed scheduled payment terms. The sale will be final.

Trades

Purchases involving trade of item(s) purchased with us are subject to the approval of www.samuraisword.com, if a trade is agreed on, a credit equal to total amount paid minus shipping costs will be given. We'll also consider trades that are part cash - part trade, or all trade (for items of higher or similar quality). See our want list for an idea of items we desire to have.

Shipping & Insurance

Shipping can take one-three weeks. In many instances we ship via registered insured mail, this is the safest but definitely not the most expedient. Security and safe arrival of your item  our are primary concerns.

Domestic Orders
We ship items via United Parcel Service or USPS. All shipment prices vary and will be determined on a package by package basis. Upon request we can facilitate requests for shipment via other carriers at the buyers preference.

International Orders
We use the United States Postal Service for International Shipments and sometimes when restrictions require, UPS. We are not responsible for customs and duty on international orders. Items must be insured for the full purchase price. If an item is not insured or declared for the full purchase price, you are responsible for any loss or damage during transit. Upon request we can facilitate requests for shipment via other carriers at the buyers preference. All shipment prices vary and will be determined on a package by package basis.

Shipment Restrictions in your country???: Click here to see if restrictions are in place in your residence country for the receipt of antiques in general or Antique or less than 100 year old Japanese Swords (At times also termed as edged weapons). Restrictions vary by country.  Although we have shipped to many countries Internationally without issue, the policies within link are suggestive at best, we recommend that you consult the proper authorities in your residence country to clarify items you which to purchase from us and that they can be imported.

It is the policy of Nihon To - Samuraisword, Ltd. that shipping and insurance on all shipments domestic and international is not included in purchase price of items sold. We will endeavor to handle shipping and insurance matters for you upon request however we will bear no responsibility to the errors and omissions of shipping companies and or insurance companies