Purchasing Requirements

Safety and liability Disclaimer

1. Please confirm the item(s) availability with us via phone, fax or email us at info@samuraisword.com

2. If the item is available, E-mail or fax with your firm commitment to purchase with payment information.

3. See our Holds policy below.

NOTE: Item's are sold on a first come first serve basis.

Please make check out to
 

Nihonto-Samuraisword, Ltd.
P. O. Box 718
Grant Park, IL 60940-0718
USA
If Shipping payment via UPS, FED EX, IE: other than USPS, Call ahead for our Street Address.

If paying by Visa, MasterCard or American Express Cards; please provide the following information via phone, fax or
E-mail.  If sending info by E-mail, we ask that you break up the card number and expiration date into different messages. In order to keep our prices lower overall, we will ask you to pay the credit card processing fee which we are charged when a item is paid by credit card. If you wish to avoid the processing fee, we highly recommend your paying by bank wire transfer as it is cheaper and much more secure.

1. Name as it appears on the credit card.
2. Your order. (Please refer to item # listed)
3. Your credit card number. (Also include your Card Identifier # or CVV2/CID - see example)
4. Expiration date.
5. Billing address.   This should be the same as the shipping address.
6. Total amount of charge
7. Your signature. (If applicable)
8. Telephone number. (Very important so that we may confirm purchase orders)



Orders are shipped within 72 hours of credit card charging, unless noted else where.

Please note that we try to respond to all E-mails within one business day. If you are expecting an order confirmation reply and do not hear from us within 2 business days, please try calling us or send the E-mail again.

Review Period

24 hour Review period in the USA

24 hour Review period in the USA: Our items are 100 % guaranteed to be as described (except with buying service items)*. We offer a 24 hour inspection period for all Antique items (USA only). The 24 hour viewing period begins with the date and time of verifiable delivery receipt, not when you start inspecting it or when your agent (neighbor, friend) delivers your package. Should for some reason you expect to be away from home when the package is due to arrive, please lets us know, we'll gladly hold off shipment until you are home. If we do not receive any communication within 24 hours we will assume that you will consummate the sale. Sales are final after the 24 hour period. No refunds for custom orders, or special interest sales.

International

Our items are 100 % guaranteed to be as described (except with buying service items)*. All sales are final on International orders. Should an item offered on samuraisword.com be proven to be incorrectly described the item will be guaranteed for 100% credit of purchase price towards another item. The item must be in the same condition as you received it or a credit will not be issued and item will be returned at your expense.  Please read below for shipping and insurance policy as it also applies if item is shipped to “Nihonto-Samuraisword, Ltd.”. Should for some reason you expect to be away from home when the package is due to arrive, please lets us know, we'll gladly hold off shipment until you are home.

Buying services ~ for items from other sellers

In our offering buying services, we do not offer Warranty of Description or for them to be 100 % guaranteed to be as described of any item purchased on your behalf, any guarantee is with where you original viewed the item. Our policy of 24 hour inspection applies if the sale is domestic and if the sale is International then it is final. Should a item bought via our buying service be returned for any reason, the buyer fee is forfeited, as are any other costs such shipping, insurance and credit card fees if applicable. If we are permitted to inspect the item before ships to your location we will do all we can to insure the sword is as described, however; we are not responsible should it arrive damaged or not as expected.

Custom orders: are final and must be paid in full in advance, unless prior arrangements are made. There are no refunds on custom order requests.

Consignment items: We will give our opinion as to the authenticity, condition and description of the item however our guarantee does not extend past the 24 hour review period (USA sales). International sales of consignment items are final. Items purchased as is.

Origami from organizations (or other persons) other than the N.B.T.H.K. or N.T.H.K: We display the papers as they are and provide an translation of any documents, however our guarantee does not extend past the 24 hour review period. We do not dispute formal certifications by reputable organizations or their experts.

The policies stated above apply to all sales whether in person or via our website, telephone, auction, magazine advertising, and or classifieds displayed on the internet.

Restoration / Shinza services

Deposits  

In cases of defaulted or withdrawn down payment deposits there will be no refund of deposit unless there are extenuating circumstances in which case we will make every attempt to return as much as possible.

Holds

When a commitment is made on a item, we will as an courtesy hold the item for a 24 hour period. Should 24 hours not suffice you can arrange to make a deposit to hold it longer or arrange a layaway per terms above. At our discretion we will require a deposit of 10-25% (depending on cost items) for some holds. We will allow longer holds as necessary without down payment for our repeat customers.

Layaways

Layaways are now available to our customers. Most terms of layaways will apply to each certain situation, however we will try to limit the layaway period to 3-4 months maximum time. A minimum down payment of 25% is required. All items will be placed into a hold status made per agreed scheduled payment terms. The sale will be final.

Trades

Purchases involving trade of item(s) purchased with us are subject to the approval of www.samuraisword.com, if a trade is agreed on, a credit equal to total amount paid minus shipping costs will be given. We'll also consider trades that are part cash - part trade, or all trade (for items of higher or similar quality). See our want list for an idea of items we desire to have.

Consignment Sale Inquires

We will accept consignment sales, after full visual inspection of item at our premises. We will try to give a ballpark estimate via email if clear digital images are received, however; in the end it will be necessary to perform full visual inspection at our premises before any acceptance will occur. Item must be kept at our premises to secure purchase for potential clients while item is displayed on our website. Generally we will not charge you a commission for items sale, however; in the case that the item must be sold for less than your agreed price we will charge a 10-20% commission rate, with percentage amount being based on level of time spent. A consignment agreement will be necessary and is available for review by request. If a item is sent for consignment and the agreement is not returned signed, item (s) will be removed from our website and returned to address on file after 10 days have passed from consignors receipt of agreement. At our option we reserve the right to remove consignor's item (s) from website and return item (s) at any time without prior notice. Consignor is responsible for return shipping and insurance costs and paid in full before return shipment will occur. Upon expiration of consignment agreement, new agreement must be signed and returned or item (s) will be removed from website and returned to consignor

Shipping & Insurance

Shipping can take one-three weeks. In many instances we ship via registered insured mail, this is the safest but definitely not the most expedient. Security and safe arrival of your item  our are primary concerns.

Domestic Orders
We ship items via United Parcel Service or USPS. All shipment prices vary and will be determined on a package by package basis. Upon request we can facilitate requests for shipment via other carriers at the buyers preference.

International Orders
We use the United States Postal Service for International Shipments and sometimes when restrictions require, UPS or FedEx. We are not responsible for customs, duty on international orders or additional insurance not covered over the shippers max insurance value allow while in transit. Items must be insured for the full purchase price. If an item is not insured or declared for the full purchase price, you are responsible for any loss or damage during transit. Upon request we can facilitate requests for shipment via other carriers at the buyers preference. All shipment prices vary and will be determined on a package by package basis.

Shipment Restrictions in your country???: Click here to see if restrictions are in place in your residence country for the receipt of antiques in general or Antique or less than 100 year old Japanese Swords (At times also termed as edged weapons). Restrictions vary by country.  Although we have shipped to many countries Internationally without issue, the policies within link are suggestive at best, we recommend that you consult the proper authorities in your residence country to clarify items you which to purchase from us and that they can be imported.

UK Sword ban: This is the policy of the United Kingdom as we were made aware: "Genuine antique swords are exempt from the ban as are those made in Japan up to 1953, or subsequently by a Japanese registered swordsmith. Also exempt are those replicas used in martial arts or for similar purposes." We will make every effort to assist you in getting your purchased sword(s) into the UK however you make your purchase at your own risk. Please inquire if you need assistance and are a client.

We are not responsible if customs takes temporary or permanent control of your item. No refunds will be issued, however if item is refused by customs and received back in same condition as when sent - a credit will be issued for purchase value minus shipping & insurance costs.

It is the policy of Nihon To - Samuraisword, Ltd. that shipping and insurance on all shipments domestic and international is not included in purchase price of items sold. We will endeavor to handle shipping and insurance matters for you upon request however we will bear no responsibility to the errors and omissions of shipping companies and or insurance companies